Our people

LDN is powered by a passionate team of instructional designers, consultants, and facilitators spanning Australia and New Zealand, supported by an exceptional network of account and project managers, as well as creative graphic design and production experts, all working together to deliver impactful solutions.

Read more about our team: Diversity, Inclusion, and Community Impact

Our team members are the driving force behind our approach to community engagement and our company’s success. LDN has a diverse and inclusive workforce of highly experienced experts. Our people excel in what they do, and understand personal satisfaction and well-being requires giving back to our community and contributing in areas we are each passionate about.

LDN’s team has always included individuals from a range of different ethnic, social, and cultural backgrounds.

Our team also has representation from indigenous communities.

Staff ages range from their 20’s to 70’s. We see the wisdom age brings, and the value youth brings to LDN.

We have a high proportion of women, particularly single parents adding value to our team every day.

At LDN, difference is seen as an asset, not a hindrance.

Performance is rewarded based on results, not the ‘package’ that generated that result. We value gender, cultural, sexual, and social diversity which creates an inclusive workforce.

LDN believes in employment quotas for those with a disability or other minorities for the sole purpose of supporting the removal of any unconscious bias that may be present in recruiting and promoting team members. We believe once quotas are met, they are no longer needed (although ongoing monitoring is required) because the unconscious bias regarding the particular area in question has been removed from the organisational culture.

Because of this, LDN has a quota that 50% of our full, part-time or casual workforce is made up of talented people who just happen to have a disability or identify as indigenous, female, single parents, are over 50, and/or asylum seekers or refugees. We also have a target that 50% of all leaders in our business must also have representation from the areas above. LDN has exceeded this target for more than 10 years.

the people behind LDN

Melissa Williams

CEO, Lead Instructional Designer, Facilitator

Read more about Melissa Williams

For the past 18 years, Melissa Williams has led Learning Dimensions Network (LDN) as both CEO and Lead Instructional Designer. With more than 30 years in learning and development, she combines executive leadership with hands-on expertise in designing training that delivers results for major organisations across Australasia and around the globe.

She has led national industry consultation projects to design new nationally recognised Certificate IV qualifications and created leadership and safety cultural change frameworks and interventions for global companies and is celebrated for her authentic and engaging facilitation style.

Her international career spans Australasia, Europe, Asia, and the USA, giving her a cross-cultural perspective that shapes her approach to leadership and learning.

Melissa is also a recognised global authority on how people learn, and how to turn that insight into practical, effective training solutions and is one of only four experts worldwide accredited in the 4MAT® learning design methodology.

Her portfolio includes high-impact projects such as:

Redesigning leadership programs for large, complex organisations
Leading more than 40 focus groups to shape learning recommendations across all levels of the workforce
Researching strategies to build inclusive and “Upstander” workplace cultures
Delivering workshops for leaders, HR, and learning specialists on applying the natural cycle of learning to coaching, design, and development initiatives

Melissa’s expertise has also been recognised internationally. At the 2025 International Business Awards, she received:

Gold – Work Health and Safety Program of the Year (Asia, Australia & New Zealand), for a Safety Leadership program delivered across 13 major Joint Venture infrastructure projects nationwide
Silver – Global Thought Leader of the Year, for innovation in learning and program design.

Yet the recognition she values most is closer to home: LDN being named the 2025 Most Loved Company to Work For – Top 100 International Companies. For Melissa, this award reflects authentic leadership in action and a culture where people genuinely love what they do and who they do it with.

Driven by curiosity, Melissa is constantly researching emerging technologies, industry trends, and new approaches to learning. Her strength lies in making complex ideas simple and practical – equipping LDN’s clients with evidence-based solutions and enabling learners to build confidence, apply skills, and grow in their roles.

When asked what motivates her, she answers simply:

“When people bust their negative beliefs about their intelligence and ability to learn … there is nothing better. You know that person’s view of what’s possible for them is transformed.”