Accredited training is required by law to be registered and regulated by the Australian Skills Quality Authority (ASQA). Learning Dimensions Network (LDN) is a Registered Training Organisation (RTO 122052) and received its registration in 2007.
LDN focus on designing relevant and high-quality training for industry organisations and workers. We hold the same permission to deliver accredited training as a TAFE.
Industry, public and private training providers and state and federal governments work together to ensure that vocational education and accredited training is consistent across the country and relevant to Australian workplaces.
Accredited training is any program leading to vocational qualifications and credentials recognised throughout Australia. It ensures quality training that develops participant’s skills and knowledge to support employment opportunities or allows participants to continue further education and lifelong learning.
LDN has enrolled more than 23,000 people in our RTO since we began delivering accredited training and 99.85% of participants work in organisations who wish to increase skill capacity of their workforce.
LDN recognise that often participants require specific skill sets contained within a qualification, rather than a full qualification. Given this, we have designed our qualifications into two-day modules for maximum flexibility.
We can also customise our accredited programs to fit with your organisation, industry and workforce needs.
Want to know more? To transform your workforce with accredited training call LDN on 03 9510 0477 or contact us below to explore flexible, industry-aligned training programs designed to meet your organisation’s needs. Let’s get started!
Want to learn more about how education standards, qualifications, and the Australian Qualifications Framework (AQF) work?
OUR ACCREDITED COURSES
BSB41419 Certificate IV in Work Health & Safety
The BSB41419 Certificate IV in Work Health and Safety qualification is for those interested or responsible for safety in the workplace. Learn to manage risks, apply relevant WHS laws and contribute to keeping everyone free from harm.
Join one of our public program through our Workplace Dimensions division or speak to us about customising a program for your workplace.
MODULES IN THIS PROGRAM
This 2-day module supported by workplace application and assessment, delivers 2 units towards the BSB41419 Certificate IV in Work Health and Safety.
Module outline
Within this module, workplace leaders gain the skills to contribute to hazard identification and risk assessments and learn how to communicate as a workplace leader to build trust.
This module explores the skills and knowledge required to contribute to WHS risk management, including the processes for identifying work health and safety (WHS) hazards and assessing and controlling the risks relating to those identified hazards according to legislative and organisational requirements.
Participants will gain the skills and knowledge required to understand different communication contexts, how to choose methods of communication to suit the audience, and the importance of follow-up.
Outcomes
At the end of this module participants will:
- Discover the role and importance of communication and consultation in minimising harm at work, including accessing information and data used to identify hazards, assess and control risks, and how to clarify messages and create engaging and effective communication.
- Define the purpose and need for follow-up actions for different communications.
- Identify accurate communication context and contribute to identifying risk management requirements and compliance.
- Contribute to workplace hazard identification and risk assessment.
Units covered in this module:
- BSBLDR412 – Communicate effectively as a workplace leader
- BSBWHS414 – Contribute to WHS risk management
This 2-day module supported by workplace application and assessment, delivers 2 units towards the BSB41419 Certificate IV in Work Health and Safety.
Module outline
Within this module, participants develop the skills and knowledge to assist with establishing and maintaining workplace compliance with work health and safety (WHS) laws. This includes identifying applicable WHS laws, duties, rights and obligations, and the actions needed to support WHS compliance in the workplace.
Participants will also develop the skills to assist in managing the work health and safety (WHS) implications of using contractors. This includes identifying contractor duties, establishing organisational WHS compliance requirements associated with those duties, communicating contractor requirements, monitoring contractor compliance with WHS requirements, and implementing responses to identified non-compliance.
Outcomes
At the end of this module participants will:
- Identify the legal framework for WHS in the workplace.
- Provide advice about WHS compliance.
- Establish WHS legislative compliance.
- Maintain WHS legislative compliance.
- Prepare for, and assist with, contractor WHS induction processes.
- Monitor contractor WHS compliance requirements and address non-compliance.
Units covered in this module:
- BSBWHS412 – Assist with workplace compliance with WHS laws
- BSBWHS418 – Assist with managing WHS compliance of contractors
Gain skills to contribute to implementing WHS management systems and support monitoring and continuous improvement.
This 1-day module supported by workplace application and assessment, delivers 2 units towards the BSB41419 Certificate IV in Work Health and Safety.
Module outline
Within this module, workplace leaders gain the skills to contribute to implementing WHS management systems and supporting monitoring processes. Participants explore how WHS systems integrate policies, procedures, consultation processes and monitoring mechanisms to ensure compliance with legislative and organisational requirements.
The module focuses on contributing to WHS system planning, implementation strategies, communication processes and monitoring system effectiveness through performance measures and review activities. Participants will also explore how consultation, training and information systems support WHS management systems and organisational compliance.
Participants will gain the skills and knowledge required to contribute to implementing WHS management systems, monitor safety performance and support continuous improvement across the organisation.
Outcomes
At the end of this module participants will:
- Contribute to implementing a WHS management system implementation plan.
- Identify roles and responsibilities in WHS consultation and participation processes.
- Contribute to communicating WHS information and data across the organisation.
- Support WHS management systems by collecting, documenting and evaluating safety information.
- Contribute to reviewing and improving WHS management system effectiveness.
Units covered in this module:
- BSBWHS415 – Contribute to implementing WHS management systems
- BSBWHS413 – Contribute to implementation and maintenance of WHS consultation and participation processes
Develop practical skills to monitor workplace health and safety performance and identify opportunities for improvement.
This 1-day module supported by workplace application and assessment, delivers 1 unit towards the BSB41419 Certificate IV in Work Health and Safety.
Module outline
This module focuses on how organisations monitor and measure health and safety performance to ensure controls are working effectively and risks are being managed.
Participants explore workplace monitoring activities such as inspections, health monitoring, environmental monitoring and the collection of safety performance data. The module also examines how monitoring results are analysed, documented and used to support continuous improvement of safety practices and systems.
By the end of the module, participants will understand how monitoring contributes to proactive safety management and supports evidence-based decision-making in the workplace.
Outcomes
At the end of this module participants will:
- Identify methods used to monitor workplace health and safety performance.
- Contribute to collecting and recording WHS monitoring information and data.
- Support health and environmental monitoring activities.
- Assist in evaluating monitoring results to determine effectiveness of controls.
- Contribute to reviewing safety performance and identifying improvement opportunities.
Units covered in this module:
- BSBWHS419 – Contribute to implementing WHS monitoring processes
This 2-day module supported by workplace application and assessment, delivers 3 units towards the BSB41419 Certificate IV in Work Health and Safety. Note: This program is delivered with a scheduled break between sessions for workplace application.
Module outline
In this module participants gain an understanding of what is involved in incident response and investigation in order to prevent further harm.
Participants explore how to identify and conduct a comprehensive incident investigation in line with legislative and organisational requirements. This includes collecting, organising and analysing information using available systems, and preparing, delivering and reviewing presentations for target audiences.
Outcomes
At the end of this module participants will:
- Understand what is involved in incident response and incident investigation.
- Identify how to conduct a comprehensive incident investigation inclusive of research, analysis and recommendations.
- Understand how to collect, organise and analyse information using available systems.
- Practice incident investigation and presentation skills to enhance understanding and skill levels.
- Explore what makes an engaging and effective presentation.
Units covered in this module:
- BSBWHS416 – Contribute to workplace incident response
- BSBINS401 – Analyse and present research information
- BSBCMM411 – Make presentations
BSB40520 Certificate IV in Leadership & Management
Participants in this program learn how to provide leadership and guidance to others in the workplace and to manage effective, motivated, high performing teams in all types of organisations and industries.
BSB40520 Certificate IV in Leadership and Management is a foundation program focusing on the skills required to lead and manage people and teams. This program provides leaders with skills, tools and knowledge and transforms them into leaders of others.
The program supports frontline leaders to extend their skills in leading, influencing and engaging work teams. Throughout the program participants are provided opportunities to be self-reflective and to drive their own development and performance.
Join one of our public program through our Workplace Dimensions division or speak to us about customising a program for your workplace.
MODULES IN THIS PROGRAM
Support leaders to build trust, clarity, and performance through impactful communication.
This 2-day module supported by workplace application and assessment, delivers 3 units towards the BSB40520 Certificate IV in Leadership and Management.
About this module
Effective communication has long been recognised as a core skill of effective leadership. Strong interpersonal abilities foster trust and build the robust relationships that are essential for succesful team development and individual influence. This module positions these skills not as optional, but as critical to achieving better outcomes through meaningful interactions. Key benefits include increased productivity, improved efficiency, and reduced rework caused by miscommunication.
Learners will collaborate with others to develop greater social awareness, learning to adapt more readily to different communication styles through active listening and improved emotional regulation. The module also focuses on delivering effective feedback, navigating conflict constructively, and engaging with diverse perspectives in a respectful and confident manner.
At the end of this module participants will be able to:
- Evaluate appropriate methods of communication, identify barriers and engage others in idea generation.
- Ask quality questions and listen more deeply for increased understanding of core issues and motivations.
- Develop trust and confidence in others through quality interactions that deliver the agreed outcomes.
- Run presentations and meetings that engage others, create two-way conversations that result in action.
- Give effective feedback for performance improvement.
- Self-manage difficult conversations for more effective outcomes.
- Manage difficulties in the workplace and work performance to create positive outcomes.
- Engage in effective record keeping and reporting on communication outcomes.
- Maintain networks and sustain quality relationships with teams, peers and clients, monitoring satisfaction levels and addressing issues proactively.
Units covered in this module:
- BSBXCM401 – Apply communication strategies in the workplace
- BSBCMM412 – Lead difficult conversations
- BSBLDR412 – Communicate effectively as a workplace leader
Discover a leader’s role in team development and group dynamics.
This 2-day module supported by workplace application and assessment, delivers 2 units towards the BSB40520 Certificate IV in Leadership and Management.
About this module
Leaders who foster an inclusive team environment, where individuals clearly understand expectations and recognise their contributions, are positioned to achieve significantly greater results than those who do not.
This module explores the key stages of team development, guiding learners on how to progress a team from initial relationship-building to a unified focus on shared goals and effective collaboration. It also introduces situational leadership theory, equipping leaders with strategies to adapt their leadership style to meet the varying needs, skills, and experience levels of team members.
Program outcomes
- Understand where to focus their energy in order to increase influence and reduce lost time on things beyond their control.
- Plan, prioritise and evaluate resources in order to create efficiencies and optimise performance.
- Identify opportunities to delegate tasks to support individual skills development and in-role growth.
- Recognise behaviours that occur at each stage of team development.
- Intervene appropriately to lead individuals through the stages of team development (either as a leader or team member).
- Review their current team against the characteristics of a high performing team and develop strategies to progress.
Units covered in this module:
- BSBLDR414 – Lead team effectiveness
- BSBXTW401 –Lead and facilitate a team
Learn how to set clear goals, motivate, challenge and manage performance to harness potential.
This 2-day module supported by workplace application and assessment, delivers 2 units towards the BSB40520 Certificate IV in Leadership and Management.
About this module
Often leaders are promoted on technical competence rather than their ability to lead. Yet, leadership and managing the individual performance of others is a skill.
Strong leadership is built on developing people and creating clarity. When leaders invest time in building their team’s skills, confidence, and capability, productivity improves and rework is reduced. Clear communication, shared understanding of expectations, and ongoing monitoring are essential to keeping work on track and achieving results efficiently.
This program is designed to help leaders put these principles into practice. It equips participants with practical strategies to coach and develop their people, tailor their leadership approach, and clearly define and monitor outcomes. The result is a more capable workforce, stronger accountability, and consistent performance aligned with organisational goals.
At the end of this module participants will be able to:
- Understand how to apply necessary skill sets of being a manager as well as a leader.
- Understand the difference and application of coaching versus mentoring.
- Discover how to set performance goals to support a growth mindset and opportunities for development.
- Learn how to give feedback and manage performance (both excellent and under performance).
- Learn how to conduct an excellent performance appraisal.
- Discover what the Fair Work Act and therefore the organisation requires in terms of human resource management and the support available.
Units covered in this module:
- BSBLDR411 – Demonstrate leadership in the workplace
- BSBLDR413 – Lead effective workplace relationships
Learn how to solve problems through innovative idea generation and robust critical thinking.
This 2-day module supported by workplace application and assessment, delivers 3 units towards the BSB40520 Certificate IV in Leadership and Management.
Leaders today must think on their feet, innovate, and make sound decisions in fast-paced, complex environments. This module equips learners with the skills to adapt their leadership style to effectively address the diverse challenges leaders encounter daily, while maintaining focus on delivering strong outcomes amid competing priorities.
Learners will develop critical thinking and creative skills to drive innovation and continuous improvement, and gain the confidence to manage projects and plans in dynamic, ever-evolving workplace conditions.
At the end of the module participants will:
- Understand how to coordinate business operational plans.
- Discover how to undertake project work and achieve outcomes.
- Learn ways to apply critical thinking to work practices.
- Enhance innovative thinking, problem solving and rigour with regard to implementing a new idea.
- Understand how an idea becomes a reality.
- Problem solve before an issue needs to be raised.
- Find ways to do things simpler, quicker, more efficiently and more cost effectively.
- Communicate effectively and manage teams.
- Gain skills to develop an innovative, solution focused mindset and understand the process used to test, build buy-in and move an idea into reality.
Units covered in this module:
- BSBOPS402: Coordinate business operational plans
- BSBPMG430: Undertake project work
- BSBCRT411: Apply critical thinking to work practices
Understand how an inclusive workforce supports a team’s growth and productivity.
This 1-day module supported by workplace application and assessment, delivers 1 unit towards the BSB40520 Certificate IV in Leadership and Management.
About this module
Not your traditional diversity and inclusion program focused on quotas, this innovative module focuses on understanding how an inclusive workforce supports a team’s growth and productivity.
Discussions and activities incorporate diversity of thought, actions, beliefs and practice, uncovering conscious and unconscious barriers to acceptance of difference.
At the end of the module participants will:
- Define what diversity and inclusion mean in the modern workplace.
- Recognise the personal and organisational benefits of embracing diversity.
- Explore the role of beliefs, attitudes, and societal influences in shaping our views.
- Understand key legislative frameworks at federal, state and territory levels.
- Identify conscious and unconscious biases and their impact on behaviour.
- Learners reflect on their own perspectives and learn strategies for inclusive communication.
- Gain awareness of how diversity and inclusion are supported at a workplace.
Unit covered in this module:
- BSBLDR521– Lead the development of diverse workforces
Learn how to manage change within yourself and your team and corresponding change fatigue.
This 1-day module supported by workplace application and assessment, delivers 1 unit towards the BSB40520 Certificate IV in Leadership and Management.
About this module
As a result of this module, learners will: understand that change in business is constant. The chaotic, uncertain and fast-paced world that leaders find themselves in requires change of priorities, team members, deadlines, skills, briefs, boundaries, leadership, and job roles.
Learners will learn how to manage change within themselves and their team, and importantly how to manage constant change and the corresponding change fatigue.
At the end of the module participants will:
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Understand why change creates fatigue and how it impacts performance.
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Apply stages of change to support individuals and teams.
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Deliver clear, engaging change messages using frameworks.
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Plan and facilitate effective change meetings.
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Manage resistance and challenging conversations constructively.
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Build personal and team resilience during sustained change.
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Apply practical strategies to maintain momentum and engagement.
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Recognise common responses to change and how to lead through them.
Unit covered in this module:
- BSBTWK503 Manage meetings
11045NAT Certificate IV in Safety Leadership
This course is designed to provide managers and current and future Leaders (including those in safety-critical roles) with the skills and knowledge to develop sustainable safety cultures that lead to safer workplaces.
The course focuses on aligning individual and organisational safety values, beliefs, and behaviours. In turn, this enables robust and dynamic WHS systems and processes to support and enhance behavioural compliance, rather than relying on the system alone and regulatory requirements.
Based on over ten years of industry, government and higher education research and application of safety leadership competencies, this course is grounded in a practical understanding of all workplaces including high-risk industries.
Express your interest in a public program through our Workplace Dimensions division or speak to us about customising a program for your workplace.
