Tough questions

In the Chinese zodiac, the snake symbolises transformation, adaptability, and evolution—thriving by shedding its skin.

Most organisations talk about leading innovation, leadership, and workplace safety, but the big question is: how can we let go of what’s not working to create safer, more effective workplaces?

The challenges of 2025 demand more than small adjustments. Leadership burnout, staff turnover, compliance failures, psychosocial hazards, and escalating safety risks can be complex problems that won’t be solved by the “this is how we’ve always done it” mindset.

The best leaders don’t just ask, “What’s working?”—they ask, “What needs to change?”

Here are 20 tough questions to help you challenge outdated practices, rethink leadership approaches, and learn from the past. Use them to identify what to shed, transform or improve—so your organisation doesn’t just keep up but leads the way.

Leadership and growth questions

  1. Are we actually growing, or just recycling the same old strategies and expecting different results?
  2. Do our leaders embrace change, or fight it until they have no choice?
  3. Are we attracting and keeping top talent, or are our best people slipping away?
  4. Do we reward innovation, or are employees too scared to fail?
  5. Do our leaders inspire and build trust in their team, or do they micromanage and pull rank?
  6. Are we actively developing future leaders, or just hoping the right people step up?
  7. Do employees feel truly safe speaking up and being upstanders, or is silence the smarter career move?
  8. Are we recognising and rewarding great work, or assuming people feel valued?
  9. Does diversity and inclusion actually shape our decisions, or is it just a PR checkbox?
  10. Is our corporate training engaging and tailored for different learning styles, delivering practical skills that can be used immediately by our people, or are we leaving people behind and getting zero ROI?

Safety reflection questions

  1. Do our leaders, employees and contractors understand their personal and legal obligations when it comes to safety or do they need training?
  2. Are our safety policies and procedures practical, or are they outdated rules that no one follows?
  3. Are we proactively tackling the 14 psychosocial hazards in our workplace and supporting  wellness at work?
  4. Do we have an effective safety consultation process where employees can speak up and be heard, or is it just a tick-the-box exercise?
  5. When incidents and near-misses happen, does our organisation learn and improve, or do the same mistakes keep happening?
  6. Does our safety training programs capture hearts and minds and drive real behaviour change, or are they outdated, boring, and ineffective?
  7. Do our leaders and teams identify risks before they escalate, or is our organisation reacting to problems by just putting in stop-gap measures?
  8. Are unclear roles, clunky processes, or poor communication making safety harder than it needs to be?
  9. Do our SOPs actually reflect what happens on the ground, or are they ignored because they’re unclear or unrealistic?
  10. Do our reporting systems make it easy for employees to raise safety concerns, or are they too complicated?

Reflecting on these questions will help you uncover what needs to evolve and where change is most needed. It’s not about discarding everything, but about understanding what’s working, what’s not, and making the right adjustments.

When leaders commit to transformation, they create workplaces where people feel safe, valued, and ready to thrive.